Energy Company Customer Rewards · Senegal · XOF

Energy Company Customer Rewards in Senegal.

SENELEC provides electricity across Senegal. Gas distribution is growing. The government's Plan Sénégal Emergent includes significant energy expansion targets, creating new connection opportunities.

17M+

Population

XOF

Local currency

60%+

Electrification rate

Key Senegal players

01

SENELEC

02

SAR (Société Africaine de Raffinage)

03

Total Energies Senegal

04

Engie Senegal

Delivery channels in Senegal

SMS (Orange Money)USSDWhatsAppWeb

Senegal use cases

How customer retention rewards
work in Senegal.

Every reward is issued in XOF (CFA) and redeemable at local Senegal brands. Delivered via SMS (Orange Money) and USSD — works on any phone.

Example 01

SENELEC on-time payment rewards

CFA franc reward cards for SENELEC customers who pay electricity bills before the due date via Orange Money.

Example 02

Prepaid meter top-up bonuses

Reward customers who purchase above CFA 10,000 in prepaid electricity in a single transaction.

Example 03

Solar adoption incentives

Reward Senegalese households that adopt solar home systems — issued via Orange Money SMS.

Example 04

Referral for new connections

Reward existing SENELEC customers who refer new residential connections in underserved areas.

Integration

Issuing customer retention rewards in Senegal.

01

Connect to your billing or prepaid system

QIFTS integrates via API or webhook with any energy billing platform, prepaid vending system, or smart meter data feed.

02

Define reward triggers

On-time payment, prepaid top-up, conservation milestone, new connection, referral — set any trigger in the QIFTS dashboard.

03

Rewards issue automatically

Every qualifying event triggers a reward card in local currency — delivered to the customer by SMS or USSD in seconds.

04

Track impact on payment behaviour

Full reporting on reward issuance, redemption, and the change in on-time payment rates and average top-up value by customer segment.

Senegal reward card details

Currency

XOF (CFA)

Delivery

SMS (Orange Money)

Issue time

< 2 seconds

Region

West Africa

Get started

Build your Senegal energy reward programme.

Tell us your trigger events and we will configure rewards in XOF — delivered via SMS (Orange Money).