Energy Companies · Utilities · Africa

Energy firms rewarding customers with QIFTS.

Power companies, gas distributors, and renewable energy providers across Africa use QIFTS to reward customers for on-time bill payment, prepaid top-up, energy conservation, and referrals. Reduced defaults. Higher retention. Delivered instantly.

Available in 13 markets

Use cases

Every energy reward mechanic. Every market.

From prepaid token top-up bonuses to on-time payment rewards — QIFTS gives energy companies the infrastructure to reward customers automatically at any billing or usage event.

On-time bill payment rewards

Issue a reward card to customers who pay their electricity or gas bill before the due date. Drives consistent on-time payment and reduces arrears. Triggered automatically on payment confirmation.

Prepaid top-up bonuses

Reward prepaid customers who top up above a threshold — 50 units, 100 units, or a spend threshold. Card issued instantly via SMS or USSD on token purchase.

Energy conservation incentives

Issue reward cards to customers whose consumption drops by 10% or more versus the prior period. Reduces grid load while building loyalty — automated against meter data.

New connection rewards

Welcome new residential or commercial connections with a reward card issued on first meter activation. Starts the customer relationship on a positive note.

Direct debit & EFT sign-up

Incentivise customers to switch to direct debit or automated payment — lower admin cost for the utility, reward card for the customer. Issued on first successful automated payment.

Referral programme

Reward existing customers who refer new residential or commercial connections. Card issued when the referred connection is activated and first payment received.

Integration

One integration. Every market.

01

Connect to your billing or prepaid system

QIFTS integrates via API or webhook with any energy billing platform, prepaid vending system, or smart meter data feed.

02

Define reward triggers

On-time payment, prepaid top-up, conservation milestone, new connection, referral — set any trigger in the QIFTS dashboard.

03

Rewards issue automatically

Every qualifying event triggers a reward card in local currency — delivered to the customer by SMS or USSD in seconds.

04

Track impact on payment behaviour

Full reporting on reward issuance, redemption, and the change in on-time payment rates and average top-up value by customer segment.

Get started

Build your energy customer reward programme.

Tell us your billing system, trigger events, and target markets. We'll configure the rewards — you improve collection rates.