Water Utility Customer Rewards · Côte d'Ivoire · XOF

Water Utility Customer Rewards in Côte d'Ivoire.

SODECI manages water distribution across Côte d'Ivoire under concession. Abidjan has good urban access. Mobile money payment adoption is high.

27M+

Population

XOF

Local currency

85%+

Urban water access rate

Key Côte d'Ivoire players

01

SODECI

02

ONEP (rural water)

03

ONAD (sanitation)

04

District d'Abidjan

Delivery channels in Côte d'Ivoire

SMS (MTN / Orange)USSDWhatsAppWeb

Côte d'Ivoire use cases

How customer payment behaviour rewards
work in Côte d'Ivoire.

Every reward is issued in XOF (CFA) and redeemable at local Côte d'Ivoire brands. Delivered via SMS (MTN / Orange) and USSD — works on any phone.

Example 01

SODECI on-time payment rewards

CFA franc reward cards for SODECI customers who pay before the due date via MTN MoMo or Orange Money.

Example 02

Abidjan conservation programme

Reward Abidjan households that reduce monthly water consumption during dry season.

Example 03

Digital payment adoption CI

Reward SODECI customers switching from in-person to mobile payment — CFA card on first MoMo payment.

Example 04

Leak reporting programme CI

Reward citizens who report SODECI network leaks or damaged water infrastructure in Abidjan.

Integration

Issuing customer payment behaviour rewards in Côte d'Ivoire.

01

Connect to your billing system

QIFTS integrates with any water utility billing or customer management system via API or file upload.

02

Configure payment and conservation triggers

Set which payment events, conservation thresholds, and customer actions trigger which rewards.

03

Rewards issue automatically

Qualifying events trigger local-currency reward cards delivered by SMS or USSD — no manual processing.

04

Measure impact on collection rates

Dashboard showing reward issuance, redemption, and month-on-month change in on-time payment and average consumption.

Côte d'Ivoire reward card details

Currency

XOF (CFA)

Delivery

SMS (MTN / Orange)

Issue time

< 2 seconds

Region

West Africa

Get started

Build your Côte d'Ivoire water reward programme.

Tell us your trigger events and we will configure rewards in XOF — delivered via SMS (MTN / Orange).